Effective Date: July,2025

Welcome to the CRSPL website. By accessing or using our services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please do not use our services.

1. Introduction

These Terms and Conditions govern your use of the CRSPL website and services. They outline your rights and responsibilities as a user and the obligations of CRSPL.

2. Definitions

"Services": Refers to all services provided by CRSPL, including transportation, ticket booking, and customer support.

"User": Any individual or entity that accesses or uses the CRSPL website or services.

"Website": The official CRSPL website and any associated platforms.

3. Acceptance of Terms

By using our website and services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. If you are using the services on behalf of an organization, you represent that you have the authority to bind that organization to these terms.

4. User Responsibilities

Users must provide accurate and complete information when creating an account or booking services.

Users are responsible for maintaining the confidentiality of their account information, including passwords, and for all activities that occur under their account.

Users agree to notify CRSPL immediately of any unauthorized use of their account or any other breach of security.

5. Service Availability

CRSPL reserves the right to modify or discontinue any service at any time without prior notice. We are not liable for any interruptions or unavailability of services.

While we strive to provide accurate and timely information, we do not guarantee that our services will always be available or error-free.

6. Payment Terms

All payments for services must be made in accordance with the pricing and payment terms outlined on the website.

Users agree to pay all fees associated with their bookings, including any applicable taxes and charges.

Payment methods accepted include credit/debit cards, online payment gateways, and other methods specified on the website.

7. Cancellation and Refund Policy

Users may cancel their bookings in accordance with the cancellation policy stated on the website.

Refunds, if applicable, will be processed as per the outlined terms. Users should refer to the specific cancellation terms for details on eligibility and processing times.

8. Limitation of Liability

CRSPL shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

Our liability is limited to the maximum extent permitted by law. In no event shall CRSPL's total liability exceed the amount paid by the user for the services in question.

9. Intellectual Property

All content on the CRSPL website, including text, graphics, logos, and images, is the property of CRSPL and is protected by copyright and intellectual property laws.

Users are granted a limited, non-exclusive, and non-transferable license to access and use the website for personal, non-commercial purposes.

10. User-Generated Content

Users may have the opportunity to submit feedback, reviews, or other content to the website. By submitting such content, users grant CRSPL a worldwide, royalty-free, perpetual, and irrevocable license to use, reproduce, modify, and publish that content.

Users are responsible for ensuring that any content they submit does not violate any third-party rights or applicable laws.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be resolved in the courts of Kolkata, India.

12. Changes to Terms

CRSPL reserves the right to modify these Terms and Conditions at any time. Users will be notified of any significant changes, and continued use of the services constitutes acceptance of the new terms.

It is the user's responsibility to review these terms periodically for any updates.

13. Contact Information

For any questions or concerns regarding these Terms and Conditions, users can contact CRSPL through the contact information provided on the website.